Hoje, no nosso blog, vamos abordar um tema que muitos estudantes de odontologia precisam conhecer: o estágio em odontologia! Se você cheio de dúvidas sobre como será essa etapa da sua jornada acadêmica, fique conosco e saiba quando e como começar a procurar vagas.

Preparamos um conteúdo super bacana para você entender direitinho como funciona essa fase prática do seu curso de Odontologia. Vamos lá?

Em qual semestre de Odontologia é possível estagiar?

Em geral, os estudantes podem começar a procurar estágios a partir do 5º ou 6º semestre, quando já tiverem adquirido conhecimentos teóricos básicos e habilidades clínicas iniciais.

Nessa etapa, os alunos começam a vivenciar a prática odontológica, seja no ambiente da própria universidade, em clínicas-escola, ou em estágios extracurriculares, como clínicas particulares e serviços públicos de saúde. O objetivo é que o estudante aplique os conhecimentos adquiridos em sala de aula e desenvolva habilidades técnicas e relacionamento com pacientes.

Leia também: Entenda os benefícios do estágio para sua futura carreira!

É importante ressaltar que cada instituição possui suas próprias regras e diretrizes para estágios, então é fundamental que os estudantes se informem com a coordenação do curso sobre os pré-requisitos e as oportunidades disponíveis.

Lembre-se de que o estágio é uma oportunidade valiosa para ganhar experiência prática, ampliar sua rede de contatos profissionais e se preparar para o mercado de trabalho após a conclusão do curso. Por isso, esteja atento às oportunidades e busque se destacar desde o início do seu estágio em Odontologia.

Quais atividades o estagiário de Odontologia pode realizar?

As atividades que um estagiário de Odontologia pode realizar variam de acordo com o local de estágio, seja em clínicas-escola, hospitais, unidades de saúde pública ou clínicas particulares. No entanto, de maneira geral, os estagiários de Odontologia podem realizar as seguintes atividades sob supervisão de um profissional ou professor responsável:

  1. Exame clínico: Realizar entrevistas com pacientes para coletar informações sobre histórico médico, queixas e necessidades;
  2. Diagnóstico e plano de tratamento: Com base nos dados coletados e exames realizados, o estagiário de Odontologia pode auxiliar na elaboração de diagnósticos e planos de tratamento personalizados para cada paciente;
  3. Procedimentos preventivos: Aplicação de flúor, orientação de higiene bucal, profilaxia e selamento de fissuras;
  4. Procedimentos restauradores: Preparo de cavidades, aplicação de materiais restauradores e acabamento das restaurações;
  5. Procedimentos periodontais: Raspagem, remoção de tártaro e controle de placa;
  6. Procedimentos cirúrgicos: Extrações dentárias simples e cirurgias menores, como remoção de freios labiais e remoção de dentes inclusos, sempre com a supervisão de um profissional de Odontologia;
  7. Procedimentos protéticos: Confecção de moldes e provas de próteses dentárias, ajustes e instalação das próteses;
  8. Atendimento a pacientes especiais: Pacientes com necessidades especiais, idosos e crianças também fazem parte do atendimento odontológico e podem ser assistidos pelos estagiários, sempre com a supervisão adequada.

Lembre-se de que as atividades realizadas pelo estagiário devem estar sempre de acordo com as normas e regulamentações locais e nacionais, bem como com as diretrizes da instituição de ensino e do local de estágio. Além disso, é fundamental manter-se atualizado e buscar constante aperfeiçoamento das habilidades técnicas e relacionamento com pacientes.

Quanto tempo dura o estágio de Odontologia?

A quantidade de horas obrigatórias de estágio que um estudante de Odontologia precisa cumprir para se formar varia de acordo com a instituição de ensino e as diretrizes curriculares do curso. No Brasil, a carga horária total do curso de Odontologia é estabelecida pelas Diretrizes Curriculares Nacionais do Ministério da Educação (MEC) e deve ser de, no mínimo, 4.000 horas.

Dentro dessa carga horária total, a quantidade de horas destinadas ao estágio curricular obrigatório pode variar de acordo com a instituição e o projeto pedagógico do curso. Em geral, é comum que os estudantes de Odontologia precisem cumprir entre 300 e 400 horas de estágio curricular obrigatório para se formarem, embora esse número possa ser maior em algumas instituições.

Além do estágio curricular obrigatório, os estudantes também podem realizar estágios extracurriculares ou voluntários, que não contam para a carga horária obrigatória, mas podem enriquecer a experiência prática e proporcionar um diferencial na formação do futuro profissional.

Qual o salário de um estagiário de Odontologia?

No geral, os estágios curriculares obrigatórios realizados nas clínicas-escola das próprias instituições de ensino não são remunerados. Porém, nos casos de estágios extracurriculares em clínicas particulares, hospitais ou unidades de saúde pública, pode haver remuneração.

A Lei do Estágio (Lei 11.788/2008) estabelece algumas regras para a contratação de estagiários, como a obrigatoriedade de concessão de bolsa-auxílio e auxílio-transporte quando o estágio for não obrigatório. No entanto, a lei não estipula um valor específico para a bolsa-auxílio, que é negociado entre a empresa ou instituição e o estagiário.

Nesse caso, o salário de um estagiário de Odontologia pode variar bastante. Em média, o valor da bolsa-auxílio costuma variar entre R$ 700 e R$ 1.500, mas essa faixa pode ser maior ou menor, dependendo das condições específicas do estágio e da negociação entre as partes.

É importante ressaltar que a principal finalidade do estágio é proporcionar ao estudante uma formação prática complementar à teoria aprendida em sala de aula, e não apenas uma fonte de renda. Portanto, ao buscar um estágio em Odontologia, o foco deve estar no aprendizado e na experiência profissional adquirida.

Onde procurar por vagas de estágio em Odontologia?

Para encontrar vagas de estágio na área de Odontologia, é importante explorar diferentes fontes e canais de busca, como:

  • Instituição de ensino: A própria universidade ou faculdade onde você estuda pode oferecer vagas de estágio em clínicas-escola ou em parceria com clínicas particulares, hospitais e unidades de saúde pública. Verifique junto à coordenação do curso e aos professores as oportunidades disponíveis.
  • Centro de Integração Empresa-Escola (CIEE): O CIEE é uma organização que atua como intermediadora entre empresas e estudantes em busca de estágios e vagas de aprendizagem. Cadastre-se no site e verifique as oportunidades disponíveis na área de Odontologia.
  • Sites e plataformas de emprego e estágio: Algumas plataformas, como vagas.com , Catho, Trabalha Brasil e outras, possuem seções específicas para estágios, onde você pode encontrar oportunidades em Odontologia. Cadastre-se, crie seu currículo e acompanhe as vagas regularmente.
  • Redes sociais e grupos: Aproveite a sua rede de contatos, como colegas de turma, professores e profissionais da área. Além disso, participe de grupos específicos de Odontologia no Facebook, LinkedIn e outras redes sociais, onde é possível encontrar vagas de estágio compartilhadas pelos próprios membros.
  • Clínicas particulares e hospitais: Faça uma lista das clínicas e hospitais da sua região e entre em contato com eles para verificar a possibilidade de estágio. Algumas instituições podem não divulgar vagas abertas, mas podem considerar a contratação de estagiários proativos e interessados.

Lembre-se de que a busca por estágio pode ser um processo que exige persistência e dedicação. Mantenha seu currículo atualizado, invista em networking e aprimore suas habilidades técnicas e interpessoais para aumentar suas chances de conseguir uma boa oportunidade de estágio na área de Odontologia. Aproveite e veja aqui 7 experiências que podem dar um up no seu currículo!

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  117. Top 10 Customer Support Outsourcing Companies in 2023 | Helpware
    Outsourcing customer support is a great way to
    provide affordable but reliable service to your clients.
    Whether for voice or non-voice applications, there are plenty
    of excellent customer support…
    Written by Dana Mahoney
    Sunday, Jan 22
    Table of Contents
    Outsourcing customer support is a great way to provide affordable but reliable service to your clients.
    Whether for voice or non-voice applications, there are plenty of excellent customer support outsourcing companies that
    fit every requirement.
    But then again, why even think about outsourcing?

    Isn’t local talent good enough to provide the
    service needed by a company’s customers? Plus,
    wouldn’t it be a disservice to customers if a company farms out its frontline operations to contractors?

    What Is Customer Support Outsourcing?

    By now, the best customer service companies should know the value of
    customer support and why it’s an essential cog in an organization. Like sales and marketing, customer service should already be in play during
    a company’s first day, as they are the group that comes into direct contact with clients.

    The main goal of customer support is to keep customers happy by attending to their needs and responding to
    their questions. However, it’s also a way to instill loyalty and generate additional sales.

    To do so, an outsourcing company must have its support team
    available whenever the customer needs it. Outsourcing customer
    support allows companies to maintain an around-the-clock service team managed by industry
    veterans and experts.
    Advantages of Customer Support Outsourcing
    Admittedly, not all company startups have leaders who are experts in every facet of their
    operations. Given their many responsibilities, many startup founders accept that they can’t do everything themselves.

    Non-core competencies such as customer service can benefit
    from outsourcing.
    Turning the service over to competent experts lets companies
    benefit from a bigger source of talent from all over the
    world. At the same time, companies that outsource customer support enjoy
    reduced payroll without sacrificing service quality.

    Other benefits of outsourcing include:
    More Opportunities to Grow the Business
    By assigning customer support to expert outsourcing service providers, leaders can instead
    turn to scaling the business. Overseeing the
    day-to-day operations can already take much of management’s time, and
    customer support is equally demanding. To help executives focus on the big picture,
    they’ll need to partner with the best service companies that know what they’re doing.

    Enhance Customer Experience
    Given the opportunity to communicate and interact with customer service, many customers
    will express their satisfaction in getting their voices heard.
    If customer service companies and their team address customers’ issues in a
    satisfactory way, they’re more than likely to
    remain customers.
    A pleasant customer experience will almost always lead to
    longer retention and a significantly higher customer lifetime value
    (CLV). This isn’t to say a stellar customer experience is
    only possible through outsourcing. Rather, the chances of improving customer satisfaction come with
    a continuous and consistent level of service. Providing a
    highly specialized, dedicated team of professionals from day one is a great way to achieve this quickly.

    Top 10 Customer Support Outsourcing Companies

    We’ve narrowed down the list of companies with great customer
    service to the top 10 most prominent ones in 2022.
    We’ll also provide a brief description and highlight the main strong points of each outsourcing
    company.
    1. Helpware

    Helpware started in 2015 with the initial goal of providing support
    to startup companies. Over the years, the company has grown big
    and is confident enough to provide both enterprise and small business customer service outsourcing solutions.

    Providing back office, technical, and customer support,
    Helpware specializes in assisting companies in various
    support areas. This includes Omnichannel Customer Support,
    Technical & IT Support, Content Moderation, CX Consulting Services, Back Office Support,
    Data Labeling, Digital Marketing Solutions, and Cyber Security.

    The company provides only dedicated agents, in-house training, and equipment to help
    its clients boost their productivity from day one. Now it’s one of the
    top customer service companies in the US and European markets with numerous awards and positive reviews
    from satisfied clients on Clutch and other reputable platforms.
    Helpware’s people-focused culture seems very attractive to businesses sharing
    the same philosophy.
    Pros:
    Shows outstanding flexibility when providing for clients’ specific needs.
    This means its support can scale along with your company’s growth.

    Offers turn-key solutions, so you don’t have to look
    for either option separately.
    Helpware’s focused on developing its people and their skills and it pays off handsomely, especially in customer support outsourcing contracts.
    Some global brands are happy to have their
    customer support outsourced to Helpware.
    2. Sykes

    U.S.-based Sykes is one of the pioneers of the BPO industry.
    Established in 1995, the company trailblazed its way to the top
    and was one of the first BPOs to open multiple locations.
    In 2021, the Sitel Group acquired Sykes to widen its reach and
    increase its capacity.
    Sykes is one of the top 10 service companies and leading service
    providers of demand generation and customer engagement services, with
    clients included in the top 2000 companies worldwide. At
    the core of Sykes’ business are its staple services: outsourcing, customer experience, service to sales, digital transformation, and brand extension.
    Pros:
    Sykes maintains a pool of service agents from its clients’ home countries.

    The company is well-versed in matters concerning data privacy.
    Specifically, Sykes follows various privacy guidelines, including HIPAA
    compliance and Payment Card Industry (PCI) data security
    certification.

    3. Ascensos

    Founded in 2013 in the UK, Ascensos is one of those outsourced customer service companies that wanted to change the customer experience by
    applying a personal touch to customer care. The company is now Europe’s
    number-one customer support outsourcing company, providing bespoke customer experience solutions to clients around the world.
    In addition, its contact center operation locations include the
    UK, Romania, Turkey, and South Africa.
    Pros:
    Ascensos is more nearshore than an offshore support
    center, so location and time zone differences aren’t as pronounced as operations in Asia and South America.

    Companies that outsource customer service to Ascensos value the fact that it
    supports diversity and inclusivity among staff while focusing
    on promoting happiness as a key asset among its workforce.

    Although there aren’t any published pricing rates, instead,
    Ascensos will individually respond to requests for quotes, the prices
    of this outsourcing customer service company are more than affordable.

    4. Teleperformance

    With more than 40 years of experience in the BPO industry,
    Teleperformance is an established leader in solution design, business optimization strategies, and front-office customer support.
    It also offers back-office services such as finance
    and accounting, collections, and technical support.

    Pros:
    Teleperformance is a truly global service provider.
    It operates in 80 countries and employs more
    than 330,000 agents speaking over 265 languages and deservedly belongs to a league of good customer service companies.
    You won’t find it difficult to get support in the language
    and location you require.
    Clients also appreciate the company’s expertise in providing omnichannel solutions.

    5. VXI

    VXI Global Solutions is one of those outsourcing agencies that offer customer care and customer experience (CX) solutions
    to some of today’s major global brands. In addition, the company
    offers contact center and BPO services, omnichannel
    and multilingual support, software development, CX innovation, quality assurance (QA),
    and infrastructure outsourcing. VXI employs more than 35,000 workers in 43 countries throughout North America, Asia, Europe, and the Caribbean.
    The company also prides itself on its ability to help clients resolve major CX and employee experience (EX) pain points and take
    their customer service systems to the next level. Like any modern BPO, VXI employs omnichannel support services to enhance communication coverage for clients.
    Also, VXI provides additional analytics and insights generation services so clients can learn as they go.

    Pros:
    High CX expertise leads to enhanced customer and employee experience.

    VXI displays an uncanny ability to scale up or down to fit its client’s
    capabilities.
    6. InfluX

    In its quest to build the world’s first remote-only CX team, InfluX managed to recruit employees
    from more than 120 cities worldwide. This strategy also lets them
    provide 24-hour customer support outsourcing solutions within the client’s time zone.
    In addition, InfluX creates specialized customer experiences that reflect
    the client’s vision, voice, and values.
    Pros:
    Less dependence on automation and more on human interaction make for a better customer experience.

    Having employees in every time zone solves the common offshore problem
    of mismatched time schedules between clients and outsourcing companies.

    Pay-as-go pricing may be attractive to some
    clients who prefer flexible packages.
    7. Skycom

    Skycom is also on the list of nearshore outsourcing companies that
    specialize in multi-continent support services. The company
    employs native English contact center agents with experience in multiple industries.

    Skycom also offers a full range of services, including business process outsourcing, telemarketing
    and sales, customer support, and healthcare. With more
    than 15 years of experience, Skycom also employs over 2,000 workers
    assigned to 35 clients in five countries.
    Pros:
    Nearshore operations mean fewer problems dealing with time zone and
    distance differences.
    Skycom covers a wide range of industries, including healthcare, travel, utilities, IT, finance, retail, and telecommunications.

    8. Integra

    Integra’s differentiator is its focus on training its workforce in customer psychology.
    This means company-provided support agents are more sensitive in detecting changes in the customer’s
    voice or tone. As a result, they can respond to these changes to defuse any tension and lead the
    customer into a more positive mindset. Starting with four employees
    in 2004, Integra currently employs more than 1,400 workers stationed across four countries.

    It handles customer service duties over the phone, email,
    live chat, or social media.
    Pros:
    Integra offers some of the most cost-effective solutions in the industry.

    Sales psychology is also an incredible asset to have if you work
    in a customer support outsourcing company.

    9. Telus

    Telus International is one of the world’s leading digital CX innovators.

    In particular, it designs and produces next-generation digital solutions for
    brands all over the world. This is one of the Canadian top IT outsourcing companies that provide IT
    services and multilingual customer service to industries such
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    Pros:
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    Telus is famous among IT services outsourcing companies
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    10. Arise

    Arise is a 25-year-old United States-based company that
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    It employs more than 60,000 remote agents in the U.S., Canada, and the
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    In addition, the Arise Platform helps companies lower expenses.
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    Pros:
    Arise deploys a tiered security approach in its communications with clients.
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    It also means Arise conforms to widely accepted
    data privacy regulations such as HIPAA, CCPA,
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    Arise also focuses its employment on local talent, hiring residents of the U.S., UK, and Canada.

    This means stable employment for the company and an easier method of hiring or replacing staff members.

    Choose the Best Outsourcing Companies That Fit Your Needs
    Deciding which outsourcing providers to contact for your customer support outsourcing needs?
    Perform the necessary research before settling on your
    choice. For instance, some customer service outsource companies on our list might command a pricing structure higher
    than what your budget holds.
    In addition, consider your company’s specific requirements and areas for improvement.
    Do you need a customer support team focused on CX?
    Or, do you prefer having sales psychology-trained outbound callers
    who can close deals? Finally, does the appeal of higher-cost
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    No one-size-fits-all solution exists when it comes to
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    the various stages, try the best companies for customer service.
    These largest outsourcing companies not
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